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Electra EL373W User Manual Page 31

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How to obtain
After Sales Service
quickly
Remember that you may be charged for a service call (even during the guarantee
period) if nothing is found to be wrong with the cooker. So always check the
instructions to make sure you have not missed anything.
Make a note of your nearest Electricity Company Service Depot and their telephone
number here:
.....................................................................................................................................
The receptionist will need the answer to certain questions, so to save you time and
money, please have the following information ready in case you have to call us.
Your name and
address........................................................................................................................
....................................................................................................................................
....................................................................................................................................
Telephone
number.........................................................................................................................
Name of the cooker......................................................................................................
Model number..............................................................................................................
The serial number (shown on the rating plate)..............................................................
Product number...........................................................................................................
The showroom where you bought the cooker................................................................
Date of purchase..........................................................................................................
If free service under guarantee is required, please have available proof of date of
purchase when the Service Electrician calls.
In order to provide a complete service history of your cooker , please ask the Service
Electrician to record the appropriate details in the chart below.
Date
Nature of Fault
Parts Replaced or Repaired
Signature
29
SERVICE CALL RECORD
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